Shopping in the Alley
Service Commitment
All orders will be processed within 48 business hours of receipt. If we are unable to fill any part of the order the item will not be back-ordered. If you have paid for your order by credit card, we will process a refund for the out of stock value to your nominated credit card prior to dispatching your order.
The Alley wants you to be happy with your order but if for any reason you are unhappy, you may return it to us in its original condition within 14 days of receipt. Prior to returning, please contact us so that we are aware of its impending arrival. Please note we are happy to offer a full refund of the product value but are unable to refund freight costs unless the return is a result of our error. We can not refund Computer Software purchases unless it is sealed in its original packaging.
All return freight is the responsibility of the sender. Should you need to return anything, please ensure it is well packaged. All returns should be addressed to:
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Scrapbook Alley
Attn: Returns
Shop 5
17 Trinity Crescent
Napier |
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